VoIP Telephone System
Focus on Your Business, We Handle the Phones
Our Voice over Internet Protocol (VoIP) service is the modern replacement for expensive, restrictive landlines. Powered by your existing internet connection, it delivers a feature-rich telephone system that dramatically improves communication while cutting costs.
The core of our offering is a fully managed service. Unlike purchasing a VoIP service directly from a provider, where you are left to handle the complex setup and maintenance, we manage all the technical details for you:
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Deployment: We expertly set up the entire system, including your chosen geographic or non-geographic numbers (and handle porting your existing numbers if required).
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Maintenance: We proactively monitor and maintain the system's performance, ensuring crystal-clear call quality and maximum uptime.
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Support: Your team has a single point of contact for all phone-related issues, from configuration changes to troubleshooting a device.
Budget Control: Unlimited Local Calling, No Hidden Fees
Our pricing model is designed to give you complete cost predictability, eliminating the anxiety of unexpected phone bills:
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Unlimited Local Value: Our core subscription offers unlimited calls to all South African local, national, and mobile numbers. This is provided at a fixed, unlimited amount per user, per month, ensuring you can talk for as long as you want without exceeding your budget or running out of airtime.
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Predictable International Calls: Calls to a selection of popular international destinations are also included in the unlimited package. Other international destinations are charged separately at competitive rates, allowing you to easily track and control global communication expenses.
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No Contract Lengths or Setup Costs: You can sign up on a flexible month-to-month contract with no costly set-up charges.
Key Features of Your Managed System
Beyond the cost savings, you get a powerful, flexible communications platform:
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Switchboard Solutions: We can link your Unlimited VoIP SIP Trunk to a Hosted Switchboard (PBX) solution, giving you professional features like Auto-Attendant (IVR), call queues, and advanced routing.
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Mobility: Your team stays connected with the Mobile Softphone App (free of charge), turning any smartphone into an extension of your office system. Hosted Switchboard clients also gain access to a free Browser-Based Softphone.
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Hardware: We supply and set up high-quality hardphones (wired or wireless IP desk phones) as required, ensuring your team has the right tools for reliable communication.
Comparison: Why Choose Managed VoIP with Marcari Tech Solutions?
Telephone investments: Why invest in our Managed VoIP
Feature | Traditional Landline | Our Managed VoIP Service |
|---|---|---|
Hardware | Old-fashioned analog phones. | We supply and set up modern IP hardphones (wired/wireless) and support your mobile softphones. |
Advanced Features (IVR, Softphones) | Often requires expensive PBX hardware. | Included and fully configured by us, ensuring features like the Hosted Switchboard and softphones work perfectly. |
Scalability & Flexibility | Slow, expensive to add/remove lines; location dependent. | Instantly Scalable: We add or remove users on demand. Use it from a desk phone, desktop, or mobile app. |
Billing Model | High monthly line rental + call costs + repair fees. | Single Monthly Fee Per User covering the platform, support, and unlimited local/national/mobile calls. |
Cost Predictability | Highly unpredictable; metered calls, high initial setup, and service fees. | Fixed, Unlimited Cost Per User for all local, national, and mobile calls (SA). No unexpected local call costs. |
Setup & Maintenance | Requires technical specialist (Telco) | We handle all setup, monitoring, maintenance, and updates—it’s fully managed. |
Package | Unlimited calls to | Maximum Outbound Calls | Maximum Inbound Calls | Used together with | Device Registrations | Monthly Service Fee (excl) |
|---|---|---|---|---|---|---|
Unlimited VoIP
Line Lite | SA Local numbers
SA National numbers
SA Mobile numbers | 1 | 2 | A VoIP Phone
(Cordless or Desktop)
Switch Telecom Mobile Softphone
(Free of Charge) | 1 | R 300.00 |
Unlimited VoIP
Line Premium | SA Local numbers
SA National numbers
SA Mobile numbers
Some popular international destinations | 2 | 4 | A VoIP Phone
(Cordless or Desktop)
Switch Telecom Mobile Softphone
(Free of Charge) | 3 | R 450.00 |
Unlimited VoIP
SIP T | SA Local numbers
SA National numbers
SA Mobile numbers
Some popular International destinations | 4 | 8 | Switch Telecom Hosted Switchboard
(Free Browser &
Mobile Softphone Available)
VoIP enabled Switchboards | Up to 3
per extension
on a Hosted
Switchboard. | R 1 550.00 |
Unlimited VoIP
SIP Trunk 8 | SA Local numbers
SA National numbers
SA Mobile numbers
Some popular International destinations | 8 | 16 | Switch Telecom Hosted Switchboard
VoIP enabled Switchboards | Up to 3
per extension
on a Hosted
Switchboard. | R 3 900.00 |
Unlimited VoIP
SIP Trunk 16 | SA Local numbers
SA National numbers
SA Mobile numbers
Some popular International destinations | 16 | 32 | Switch Telecom Hosted Switchboard
VoIP enabled Switchboards | Up to 3
per extension
on a Hosted
Switchboard. | R 6 500.00 |