Privacy Statement (POPIA)

Introduction

At Marcari Tech Solutions, we are committed to protecting your "business heartbeat." This statement explains how we handle personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

Information We Collect

We only collect information necessary to provide our IT services and communicate with you. This may include:

Name and contact details.
Business names and registration details.
Technical data required for IT support and security monitoring.

Site Moves and Security Support

In addition to our core services, we assist with site moves and provide security support such as EDR and MDR. We understand the importance of secure and seamless operations for your business.

How We Use Your Information

We use your data strictly for:

Providing managed IT and cybersecurity services.
Responding to your inquiries and "Coffee Consultation" requests.
Sending technical alerts or security updates.

Complying with legal and tax obligations.

Data Security

As a security-first MSP, we use industry-standard encryption, multi-layered defenses, and strict access controls to protect your data from unauthorized access or breaches.

Third-Party Disclosure

We do not sell your data. We only share information with trusted technical partners (like N-Able or Microsoft) when essential for delivering your services.

Your Rights

Under POPIA, you have the right to:

Request access to the personal info we hold about you.
Request the correction or deletion of your data.
Object to the processing of your data for marketing.

For any privacy-related questions, please contact us at info@marcaritech.co.za