Voice & Communication
M-Voice: Fully Managed Business Communication
The Modern Alternative to Restrictive Landlines
M-Voice by Marcari Tech is more than just a phone system, it’s a managed communication strategy. Powered by your existing internet connection, M-Voice replaces expensive, outdated landlines with a feature-rich platform that cuts costs while dramatically improving how your team connects.
Fully Managed: We Handle the Complexity
Unlike "DIY" providers, we don't just give you a login and walk away. We act as your dedicated voice partner:
-
Expert Deployment: We set up your entire system, including geographic (011, 021, etc.) or non-geographic numbers, and manage the porting of your existing business numbers.
-
Proactive Maintenance: We monitor system performance in the background to ensure crystal-clear call quality and maximum uptime.
-
Direct Support: Your team has a single point of contact for every configuration change, troubleshooting request, or new device setup.
Total Budget Control: Zero Bill Shock
We’ve eliminated the anxiety of monthly phone bills with a simple, fixed-cost model:
-
Unlimited Local Value: Our core subscription includes unlimited calls to all South African local, national, and mobile numbers for a fixed monthly fee per user.
-
Included International Calling: Popular global destinations are included in your unlimited package, with competitive rates for the rest of the world.
-
Flexibility First: Enjoy the freedom of a month-to-month contract with zero setup costs.
Enterprise Features for the Modern Workforce
-
Hosted Switchboard (PBX): Professionalize your image with Auto-Attendants (IVR), call queues, and advanced routing logic.
-
True Mobility: Your office follows you. Every user gets a Free Mobile Softphone App, and switchboard clients get a browser-based phone for seamless remote work.
-
Hardened Hardware: We supply and configure high-quality IP desk phones (wired or wireless) tailored to your team's specific needs.
Comparison: Why Choose Managed M-Voice?
Telephone investments: Why invest in our M-Voice?
Feature | Traditional Landline | Our Managed VoIP Service |
|---|---|---|
Hardware | Old-fashioned analog phones. | We supply and set up modern IP hardphones (wired/wireless) and support your mobile softphones. |
Advanced Features (IVR, Softphones) | Often requires expensive PBX hardware. | Included and fully configured by us, ensuring features like the Hosted Switchboard and softphones work perfectly. |
Scalability & Flexibility | Slow, expensive to add/remove lines; location dependent. | Instantly Scalable: We add or remove users on demand. Use it from a desk phone, desktop, or mobile app. |
Billing Model | High monthly line rental + call costs + repair fees. | Single Monthly Fee Per User covering the platform, support, and unlimited local/national/mobile calls. |
Cost Predictability | Highly unpredictable; metered calls, high initial setup, and service fees. | Fixed, Unlimited Cost Per User for all local, national, and mobile calls (SA). No unexpected local call costs. |
Setup & Maintenance | Requires technical specialist (Telco) | We handle all setup, monitoring, maintenance, and updates—it’s fully managed. |
Package | Unlimited calls to | Maximum Outbound Calls | Maximum Inbound Calls | Used together with | Device Registrations | Monthly Service Fee (excl) | Number |
|---|---|---|---|---|---|---|---|
Unlimited VoIP
Line Lite | SA Local numbers
SA National numbers
SA Mobile numbers | 1 | 2 | A VoIP Phone
(Cordless or Desktop)
Switch Telecom Mobile Softphone
(Free of Charge) | 1 | R 300.00 | 1 |
Unlimited VoIP
Line Premium | SA Local numbers
SA National numbers
SA Mobile numbers
Some popular international destinations | 2 | 4 | A VoIP Phone
(Cordless or Desktop)
Switch Telecom Mobile Softphone
(Free of Charge) | 3 | R 450.00 | 2 |
Unlimited VoIP
SIP T | SA Local numbers
SA National numbers
SA Mobile numbers
Some popular International destinations | 4 | 8 | Switch Telecom Hosted Switchboard
(Free Browser &
Mobile Softphone Available)
VoIP enabled Switchboards | Up to 3
per extension
on a Hosted
Switchboard. | R 1 550.00 | 3 |
Unlimited VoIP
SIP Trunk 8 | SA Local numbers
SA National numbers
SA Mobile numbers
Some popular International destinations | 8 | 16 | Switch Telecom Hosted Switchboard
VoIP enabled Switchboards | Up to 3
per extension
on a Hosted
Switchboard. | R 3 900.00 | 4 |
Unlimited VoIP
SIP Trunk 16 | SA Local numbers
SA National numbers
SA Mobile numbers
Some popular International destinations | 16 | 32 | Switch Telecom Hosted Switchboard
VoIP enabled Switchboards | Up to 3
per extension
on a Hosted
Switchboard. | R 6 500.00 | 5 |